What the service offers
The Governance Service provides a comprehensive package of support to School Governors, Chairs and Headteachers as part of its support package for Governing Bodies.
Clerks are also encouraged to use this service as a first point of contact when seeking help or advice on any aspects of their role.
One of the main components of the service is the Clerking Service which undertakes the following duties:
compilation, typing and circulation of agendas
maintenance of the schedule of meetings
provision of a Clerk for at least one Governing Body meeting per term in line with the traded service package
production of Minutes
dealing with Council Directorates on behalf of School Governors
At Your Service leaflet
Details of the service provided by the Governance Service and contact information is available to download from the Downloads and Resources Section.
Charging basis for 2018/2019
The service charge, based on pupil numbers, is as follows:
Less than 600 pupils
More than 600 pupils
Bespoke package - to be agreed on an individual basis (please discuss with a member of the Governance Service)
Make an enquiry via:
Comments and complaints
Staff in the Governance Service are committed to providing a high quality service. However, there are times when things may not go as planned and if this happens the Service would like the opportunity to apologise and put things right.
If you ever wish to make a comment or are dissatisfied with the service you receive, please let a member of the Governance Service know. You can contact them by phone, in writing or by e-mail. You will normally receive a full response within ten working days.
In the unlikely event that you find it necessary to complain, the Governance Service will do the following:
Send you a letter or e-mail to confirm it has been received, and the Service is dealing with your complaint.
Investigate the complaint and put things right where necessary.
Settle your complaint and send you a full response within five working days where possible.
Tell you how you can have your complaint investigated further if you are not satisfied.
General Enquiries: 01302 737111/737193
firstname.lastname@example.org Fax: 01302 737342
Wendy Heath, Governance Manager : 01302 737279
Gary Price, Business Support Officer : 01302 737193
Susan French, Business Support Officer : 01302 737111
Tracy Johnson, Business Support Officer : 01302 737194
Catherine Lyth, Business Support Officer : 01302 737192
- At Your Service Leaflet
- Download (309KB - PDF)