Privacy Notice - Blue Badge Service

This Privacy Notice sets out what you need to know about how Doncaster Council will use your information for the administration of the Blue Badge Service

The Council is committed to meeting its data protection obligations and handling your information securely.  You should make sure you read and understand this notice before submitting your information to us.

What information about you do we collect?

For the processing to which this notice relates to be carried out we use the following information:

• personal information – such as: your name, address, telephone number, date of birth, nationality, national insurance number
• special category personal information – such as: information about your physical and mental health

How do we collect information about you?

We collect your information from:

• you directly (e.g. by asking you to complete an online form, a paper form, or when you telephone our Customer Services Contact Centre),
• a personal representative acting on your behalf
• your GP to obtain medical information.

How will your information be used?

Your information will be used to maintain a record of your application for a blue badge, assess your eligibility and if successful issue a badge.

The Legal Basis for using your information

The law means that you have to give us the information we have asked for on this form. If you don’t give us this information then we will be unable to assess your eligibility for a blue badge and if successful issue you with one.

The tables below sets out the legal basis for each of the activities that this Privacy Notice covers:

Personal Data Activity Legal basis - GDPR Article 6 UK Legislation
  • Maintaining a record of your application for a blue badge,
  • assessing your eligibility for a blue badge and,
  • if successful issuing a badge.
1(c) to do so is necessary because of a legal obligation that applies to the Council Chronically Sick and Disabled Persons Act 1970, and the Disabled Persons (Badges for Motor Vehicles)(England) Regulations 2000 and 2013

Special Category Data Activity Legal basis - GDPR Article 9 DPA 2018 condition UK Legislation
  • Maintaining a record of your application for a blue badge and,
  • assessing your eligibility for a blue badge.
2(g) processing is necessary for reasons of substantial public interest. Part 2 of schedule 1 (6)(2)(a) Chronically Sick and Disabled Persons Act 1970, and the Disabled Persons (Badges for Motor Vehicles)(England) Regulations 2000 and 2013

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations.

We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to.

For Blue Badge matters we may need to share your information with:

• Department for Transport who are responsible for the scheme
• Northgate Public Services to issue a blue badge if you are assessed as meeting the criteria for one
• Your care provider or personal representative if they are acting on your behalf
• The Council’s Occupational Therapy Team, as they are responsible for carrying out Independent Mobility Assessments, if required.
• Other Local authorities, if you move there or use the blue badge in their area.
• Parking Enforcement Officers will have access to information regarding blue badges for enforcement and fraud detection
• The Department for Work and Pensions will be contacted to check you are receiving benefits if you have declared them in connection with your mobility
• Your Councillor (for example, if you have made a complaint to them)

In certain cases we may also share your information with other individuals and organisations. For example if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

How long will we keep your information?

We only keep your information for as long as we need to, after which we will securely delete the information.

We will keep your information for only so long as is necessary – the table below sets out typical timescales for each activity:

Activity Time information kept for
  • Maintaining a record of your application for a blue badge,
  • assessing your eligibility for a blue badge and,
  • if successful issuing a badge.
Retained for 7 years from date of submission.

Your rights

The law gives you specific rights over your information. These rights are:

• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).

Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them.

You can request information about yourself by making a subject access request on this page of the Council’s website.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:

• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).

The Council’s Data Protection Officer can be contacted by email at 


If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right.

Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:


Telephone: 0303 123 1113

Post: Information Commissioner’s Office
         Wycliffe House
         Water Lane
         SK9 5AF

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Related information 

Blue Badge Scheme

Last updated: 21 December 2018 16:34:48