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Children & Young People's Complaint

To help us ensure that your enquiry is a genuine customer contact, please tick the box and follow any further instructions. You may be asked to solve a problem that would be difficult for a robot to solve. If the problem is too difficult, click the icon below the challenge to be presented with a different problem.

Verification

Which service is your complaint related to?

What would you like to tell us about?

Please be as specific as possible with the information that you supply, giving dates and names where appropriate, this will enable us to respond to your enquiry without us having to contact you for more information.

What would you like to happen next?

Do you require a response from us?

Please Note
If you chose the option to Continue Without Registering on the website, you have submitted this complaint anonymously. We will not be able to provide you with a response and you will be unable to track this case online.

Use this form to record a complaint on behalf of a customer.

Which service is the complaint related to?

Please add the details of the customers complaint in their own words. (Customers will be able to view this detail via the on-line tracker.)

Please be as specific as possible with the information that you supply, giving dates and names where appropriate, this will enable us to respond to your enquiry without us having to contact you for more information.

What you said to the customer. (Notes added to this field cannot be viewed by the customer.)

What the customer would like to happen next?

Was the complaint resolved?

Does the customer require a response from us?

Please Note
If you chose the option to Continue Without Registering on the website, you have submitted this complaint anonymously. We will not be able to provide you with a response and you will be unable to track this case online.

If you are under 18, would you like us to put you in touch with an advocate (an independent person) to help you make a complaint?

Your name

Your contact details

What would you like to tell us about?

Please be as specific as possible with the information that you supply, giving dates and names where appropriate, this will enable us to respond to your enquiry without us having to contact you for more information.

What would you like to happen next?

Do you require a response from us?

Please Note
If you chose the option to Continue Without Registering on the website, you have submitted this complaint anonymously. We will not be able to provide you with a response and you will be unable to track this case online.

Use this form to record a complaint on behalf of a customer.

If you are under 18, would you like us to put you in touch with an advocate (an independent person) to help you make a complaint?

Your name

Your contact details

Please add the details of the customers complaint in their own words. (Customers will be able to view this detail via the on-line tracker.)

Please be as specific as possible with the information that you supply, giving dates and names where appropriate, this will enable us to respond to your enquiry without us having to contact you for more information.

What you said to the customer. (Notes added to this field cannot be viewed by the customer.)

What the customer would like to happen next?

Was the complaint resolved?

Does the customer require a response from us?

Please Note
If you chose the option to Continue Without Registering on the website, you have submitted this complaint anonymously. We will not be able to provide you with a response and you will be unable to track this case online.

Complaint source