Complaint

What is this for?

To report a complaint to Doncaster Council.

What is it going to cost?

Free

What we need from you

Details of the complaint and the service area you wish to complain about. Please note if you wish to have a response to your complaint then you will need to register for a MyDoncaster account.

What you should expect from us

We will aim to investigate your complaint where you feel we have done something wrong, or failed to provide adequate service.

More information

Please Note - the following are exemptions to our complaint's procedure:

• Potholes in roads
• Missed bin collections
• Anti-social behaviour
• Neighbour disputes
• Fly tipping
• Requests for vegetation maintenance
• any other issues we were not made aware of (these need to be reported to us on our report it page)

Please see our Complaints and compliments page for further guidance of where to direct the following types of enquires:

• other organisations
• Councillors