Christmas Opening Hours, Useful Information and Key Contacts
Flooding
What is this for?
To report instances of flooding.
What is it going to cost?
There is no charge for requesting this service
What we need from you
Provide us with as much information about the incident as possible, such as where it is happening, the extent of the issue and if any properties are at immediate risk.
What you should expect from us
We will either inspect the issue within 1.5 hours or direct you to the appropriate responsible authority (during a flood event, the response time will vary dependent upon the number of flooding incidents).
More information
If there is an immediate risk to life or you are trapped by flood water, please call the emergency services on 999.
If you believe the problem is dangerous and could cause an emergency situation, please ring during office hours (Monday to Friday 8:30am - 5pm) 01302 736000 or outside of these hours 01302 737199.
Last updated: 15 December 2023 15:41:27