Adult Social Care Practice Framework
Our vision is for every person in Doncaster to live in the place they call home with the people and things that they love, in communities where they look out for one another, doing things that matter to them.
Our Adult Social Care Practice Framework describes how we will work alongside Doncaster citizens to achieve this vision.
Why?
Who?
| Everybody | People who require urgent support | People who require longer-term support |
| We listen to people to understand what matters to them. We make connections and build relationships to improve people’s wellbeing and independence. | We don’t make long term plans in a crisis. We work with people until we’re sure there is no immediate risk to their safety, health or wellbeing, and they have regained stability and control in their life. | If people need longer-term care and support, we work with them to understand what a good life looks like for them. We make sure they have resources and support to live the life they choose and do the things that matter to them as independently as possible. |
How?
| Hope | Connection | Relationships | Inclusion | Flexibility | Rights |
| We focus on possibilities, dreams and aspirations. We don’t limit people’s choices. | We explore ways to involve people in their communities. We make and maintain meaningful connections. | We support people to keep existing relationships and make sure they have opportunities to build new ones. | We don’t judge people or make assumptions. We involve people as equal partners in conversations and decisions about them, their families and their communities. | We are willing and able to adapt. Our approach is responsive and proportionate. | We make sure people know their rights. We promote autonomy, choice and self-determination. |
| We’re kind | We behave | We’re trusting | We’re transparent | We’re present | We’re honest |
| We respect and understand people as individuals. We don’t make snap judgements. | We know and follow the law, ethics and best practice. We are always open to improvement. | We know people tend to be honest and know what’s right for them. We listen and we keep an open mind. | We’re open about our rules, making them clear so people know what they can and cannot expect. | We connect and engage well with people. We respond in a timely manner. | We are honest about what we are going to do. When we say we are going to do something, we do it. |
We know the language we use matters. We use plain, respectful and kind language.
What?
| Wellbeing and independence | Information and advice | Advice and supportive communities | Flexible and integrated care and support | When things need to change | Workforce |
| Living the life I want, keeping safe and well | Having the information I need, when I need it | Keeping family, friends and connections | My support, my own way | Staying in control | The people who support me |
So?
| Better experiences and better lives for Doncaster people | Improved morale and satisfaction for Doncaster’s workforce | More sustainable use of resources |
Get involved
We want to make sure that Doncaster people are involved as equal partners in designing their own care and support.
We also want to increase opportunities for local people with lived experience of care and support to influence Adult Social Care in Doncaster, from improving our services to recruiting the right people.
We call this way of working together co-production.
If you’d like to get involved, or you’d like to know more about our practice framework, please contact us at coproduction@doncaster.gov.uk
- Adult Social Care Practice Framework Version 1
- Download (104KB - PDF)
Downloads & Resources
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