Christmas Opening Hours, Useful Information and Key Contacts
Deaths
Where possible, every death in England or Wales should be registered in the district in which it takes place, within 7 days of the date of death where there is no Coroner involvement.
Christmas 2024 and New Year
At the Register Office, there will be no Birth or Notice of Marriage appointments from Friday 20th December, these will re-commence on Monday 13th January.
Between these dates on non Bank Holiday days, we will be registering deaths only in pre-booked face to face appointment.
Phone lines will be closed for anything other than death registration or urgent marriage queries from 2pm on Tuesday 24th December through to 8.30am Thursday 2nd January. During this time Registrars phone lines will advise they will be registering deaths only and performing marriages that are booked at venues, no other part of the service will be available. Customers can email Registrars, but all enquiries relating to death registration will take priority.
Registrars will be open between Christmas and New Year on the following days and times but will only be dealing only with customers with pre-booked face to face appointments for the registering of deaths. There will be no copy certificates, including priority certificates and no birth registration during this period.
- Friday 27th Dec - 9am to 3.30pm
- Mon 30th Dec – 9am to 3.30pm
- Tues 31st Dec – 9am to 2pm
The following link provides a step by step guide to What to do after someone dies
Death registration
If you have experienced the loss of a loved one, please accept our sincere condolences.
There is a statutory requirement for all deaths to be reviewed by the independent Medical Examiner, and in Doncaster, this team is based at Doncaster Royal Infirmary. This happens where there is no involvement by the Corner
The independent Medical Examiner role is in place to scrutinise all deaths.
The Medical Examiner Team will contact the next of kin once documents relating to your loved one have been sent to them electronically either from the GP surgery when the death has occurred in the community; at home or in a Care Home, or from the hospital if the death has occurred in hospital or at the hospice.
When speaking with next of kin, the Medical Examiner Team will ensure that you are content with the details that have been provided to them by the Dr that cared for your loved one.
Once the Medical Examiner Team have completed their scrutiny and have had discussions with the next of kin, they will send your loved ones information to Doncaster Register Office electronically.
Once received, we will be in touch with next of kin to arrange a face to face appointment with you to register the death. The contact details for next of kin will be provided to us by the Medical Examiner Team or the Coroners Office, and we will call you as soon as we can to arrange this appointment.
We aim to register a death within 5 days of us receiving the information regarding your loved one from the Medical Examiner, or Coroner.
The ability to book an appointment online is not currently available as we need to ensure we have the relevant paperwork to arrange this appointment.
Please email us at Registrars@doncaster.gov.uk if you have any questions, or call us on 01302 735222.
Please visit our coping with bereavement page for support, advice and guidance following the loss of a loved one.
Please follow the links below for details of:
- Book of remembrance
- Burial information
- Cemeteries and crematorium
- Cemetery and crematorium price lists
- Certificates and costs
- Cremations
- Contact us
- Coroners
- Exhumations
- Frequently asked questions
- Independent funeral arrangements
- Mausoleum
- Memorabilia
- Memorials
- Out of hours burial service
- Public Health Funerals
- Record search for burials or cremations
- Register a death
- Register a stillbirth
- Repatriation of a deceased body
- Tell us once
- War memorials
- Woodland and meadowland burial
Downloads & Resources
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