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Debt Advice (Council Tax)
If you are worried about debt or struggling to manage your finances, it can be difficult to know where to turn for help. In addition to the Council, there are various independent agencies and charities offering free, independent and confidential advice who may be able to help.
Speak to the Council Tax Team
If you are having difficulty paying your Council Tax, the best way to get help and advice about what to do, is by contacting the Council Tax team, by phone on 01302 734454.
Our staff will be sympathetic of your situation and will work with you to try and put arrangements in place that take your financial circumstances into account.
If you are experiencing difficulty paying, check out our having difficulty paying page for help and advice, and check our ways to reduce your Council Tax bill page to make sure you are receiving any discounts or support you might be entitled to.
Further advice
If you need further advice, there are a range of charities and non-profit organisations who offer free help and advice who may be able to help you.
Citizens Advice
An independent charity providing free, confidential and impartial advice on the issues affecting people’s lives.
Tel: Doncaster Borough Advice line number: 0808 278 7955 or National Advice line number: 0800 144 8848
Citizens Advice Doncaster Borough has several local offices located around Doncaster, details of which can be found at www.citizensadvice.org.uk/local/doncaster-borough
National Debt Line
An independent charity offering free, impartial and confidential debt advice.
Tel: 0808 808 4000
StepChange Debt Charity
Offering free debt advice to help you deal with your debts and find a solution.
Tel: 0800 138 1111
Money Helper
Free and impartial help with money, backed by the Government.
Problem Gambling advice and Support
If you would like advice or support relating to problem gambling, helpful information can be found at www.gamcare.org.uk
Help with other bills
If you are also experiencing difficulty paying your utilities, such as water and electricity, your utility provider may be able to help you.
Yorkshire Water
Yorkshire Water offer a number of initiatives to help customers who are experiencing financial difficulty, have problems with arrears, or need help with their bill.
Details of the help available can be found on the Yorkshire Water website or information leaflets:
Electricity Providers / Phone & Broadband providers
If you are struggling to pay your bills, contact your provider as they may be able to help you. Their contact details can usually be found on a bill or their website.
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Last updated: 20 June 2023 15:14:45