Reviewing responses to antisocial behaviour

You can request a review of a case of antisocial behaviour that you reported to make sure that agencies have provided an appropriate response.

This request is called a 'community trigger', and involves all the agencies involved in your case working together to investigate how your case was dealt with. We will do this by talking about the problem, sharing information where required and acting together to reach a satisfactory conclusion.

Any community trigger requests take into account:

  • the nature of the incident – did it cause you harassment, alarm or distress?
  • the number of incidents – have you reported three separate incidents relating to the same (or similar) issue within a six-month period? *The most recent incident must not be more than a month old
  • Have five or more different households separately reported the same issue within a six-month period

If you answered ‘yes’ to the above questions, you can ask to start the community trigger.

You can progress a community trigger by completing this online form:

Alternatively, you can contact us:

  • email: community.safety@doncaster.gov.uk
  • tel: 01302 736000
  • post: Doncaster Council’s Community Safety Team, Floor 2, Civic Office, Waterdale, Doncaster, DN1 3BU
  • visit: ‘One Stop Shop’ at the Civic Office, Waterdale, Doncaster, DN1 3BU.

Once you have reported a community trigger, our Community Safety Team will work with partner agencies to investigate the information provided. You will be contacted by one of us, initially within one working day, to confirm your information has been received.

Following initial enquiries, if further investigation is needed, you will receive a future date by which a response will be received.

Your case will be reviewed and discussed as part of a multi-agency structure; which includes representatives from:

  • Doncaster Council
  • South Yorkshire Police
  • St Leger Homes
  • South Yorkshire Fire and Rescue Service
  • Probation Service
  • Clinical Commissioning Group
  • Victim Support

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Last updated: 08 September 2023 08:32:14

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