Health and Safety enforcement and complaints

The Health and Safety team is responsible for enforcement of health and safety law in most service and retail premises within Doncaster.

Who Enforces Health and Safety Law in my Workplace?

The enforcement of health and safety law in workplaces in Doncaster is split between two Enforcing Authorities; the Council’s Health and Safety Team and the Health and Safety Executive (HSE).

It is important that you contact the correct Enforcing Authority directly to discuss any concerns or complaints that you may have with regards to the health and safety of employees or any others who may be affected by the work activity of a workplace. 

The Health and Safety team is responsible for the enforcement of health and safety law in specified workplace premises within Doncaster.  Some of these sectors include retail, offices, hospitality venues, cinemas, leisure centres, warehouse and distribution centres amongst others.

The HSE is responsible for the enforcement of health and safety law in workplaces such as manufacturing, schools and construction sites amongst others.

A full A-Z list of which Enforcing Authority is responsible can be found on the HSE’s website by clicking on the following link:

https://www.hse.gov.uk/foi/internalops/og/og-00073-appendix1.htm

How Do I Make a Complaint?

To complain about health and safety issues at a workplace that the Local Authority is responsible for you can either contact by:

Telephone: 01302 737573

Email: Health&Safety@doncaster.gov.uk

To complain to the HSE you are required to fill in the following form on the HSE website:

https://www.hse.gov.uk/contact/concerns.htm

Health and Safety Enforcement in Local Authority enforced premises

The Council has authorised Health and Safety Inspectors who are responsible for the investigation of complaints received in accordance with Council policy.

Health and Safety Inspectors have a power of entry into business premises at any reasonable time to allow them to carry out any investigation where it is suspected that there could be an issue with health and safety.

The following document provides information about what to expect when a Health and Safety Inspector visits a business:

https://www.hse.gov.uk/pubns/hsc14.pdf

A video explaining what happens when an Inspector calls can also be seen at:

https://www.hse.gov.uk/pubns/hsc14.htm