Private Landlord Liaison Service

Single Point of Contact for private landlords.

The City of Doncaster Council’s Strategic Housing Team provides a dedicated Landlord Liaison Service that serves as a Single Point of Contact for private landlords. The objective of this service is to foster positive relationships and promote collaborative efforts between private landlords and the Council. Our focus is on supporting landlords to provide safe, stable and quality housing within our communities.

The Private Rented Sector has expanded significantly over the past two decades. It now constitutes approximately 18% of the housing stock in Doncaster, which equates to roughly 25,000 properties. We recognise and appreciate the pivotal role the Private Rented Sector plays in providing housing solutions and understand the challenges and responsibilities that come with being a private landlord. We are committed to offering you the assistance and tools necessary to effectively manage your rental properties whilst adhering to all regulatory requirements.

You can download a selection of useful resources from the 'Download & Resources' section located at the bottom of this page.

What services does the Private Landlord Liaison offer to landlords?

We offer a range of services that include advice, guidance and information resources pertaining to a wide range of issues, including:

Pre-Tenancy checks
Renting out properties and minimum standards
Tenancy Agreement and Deposit Protection
Landlords responsibilities and legal compliance
Tenancy management
Safety measures
Energy efficiency measures
Empty properties and void management
New legislative updates

We believe that an informed landlord is an empowered landlord. To empower landlords and equip them with knowledge and skills to successfully navigate the complexities of property management, we also coordinate and organise a diverse array educational and networking programmes such as educational sessions, training events, webinars, landlord forums and informal drop in sessions.

Can the Private Landlord Liaison Service help me with legal and regulatory compliance?

Yes, we can assist and guide private landlords in understanding their responsibilities and adhering to regulatory requirements. We can provide information on legal requirements for renting out properties and new legislative changes affecting the private rented sector. We can also offer guidance on setting up and managing tenancies. While we offer general help and guidance, we strongly recommend consulting with a legal professional for specific legal matters related to tenancies.

Is this service available for both residential and commercial property owners?

No, the Private Landlord Liaison Service is only available to landlords who own residential properties and it is not extended to those who own commercial properties.

How do I contact the Private Landlord Liaison Service to stay informed?

For the Private Landlord Liaison Service and Empty Homes, you can contact us by using our Single Point of Contact email address at LandlordHelpAndAdvice@doncaster.gov.uk

We are committed to maintaining effective communication, our dedicated Housing Programme Managers will respond to enquiries and support landlords in need of assistance.

How can I stay informed about new updates, events, workshops provided by the Private Landlord Liaison Service?

Please check this section for any upcoming events, training sessions, landlord forums, drop-in sessions etc. We will also promote our upcoming events via social media and other means of communication. To receive updates on future events and newsletters directly by email, please register your details at Landlord Help and Advice

Upcoming Events & Drop In Sessions

City of Doncaster Council (CDC) is organising a City-Wide Forum for the Private Landlords, Managing Agents and Property Manager operating in Doncaster. This in-person event will be held at CAST in Doncaster, Sir Nigel Gresley Square, Doncaster, DN1 3BU on Wednesday, 29^th January 2025 from 10 AM to 2 PM. Attendance is strictly by registration. This is a completely free event, with tea, coffee & snacks/lunch provided. The event will feature guest speakers from National Residential Landlords Association (NRLA) & South Yorkshire Mayoral Authority (SYMCA)-led “Let Zero Project”, among others. Please secure your place by completing a short registration form using the link: https://forms.office.com/e/nEdkPYEmLa
If a Private Landlord or owner of empty property would like to book an appointment for a one to one consultation and advice, please email us at LandlordHelpAndAdvice@doncaster.gov.uk and include your phone number. We will contact you back shortly to arrange a suitable time.

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