How we support families

All families experience problems at some time or another and when this happens it can be difficult to know what to do. We know it can be frustrating dealing with different services for different things and having to explain your story more than once.

How it works

We want to make sure families receive help at the right time, that is right for everyone in the family by joining up services. This will work by one person listening to what families need and will work with them to put a plan in place.

This person will then bring together all of the help needed from different services, so that we can

work together with families on the things they want to change.
support the whole family to make their own decisions wherever possible.
be open and honest, and provide support and challenge, working with families instead of doing things to them.

What families need to know

When you voluntarily consent to join the Stronger Families programme, we collect your information from you directly through an interview by staff of St Leger Homes or Doncaster Council. We also check any records we may have about you including those we receive from other organisations like South Yorkshire Police, Local Health Partners, the Department of Work and Pensions and your child(ren)’s schools.

We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. We may need to share your information with: Health services, education providers, probation and the Department of Works and Pensions, as well as third organisations contracted by any of the above. Sometimes, we might share your information without your knowledge where we believe there are adults or children at risk or to help prevent a crime.

To see our full privacy notice visit the privacy page