Community Directory Privacy Notice

For the processing to which this notice relates to be carried out we collect the following information:

• Details of your organisation including the address, contact details and information you wish to make publicly available

We collect your information from you directly by asking you to complete an online form. We may also collect details if you contact us via email or social media accounts.

Your information will be used to provide an online directory of services and support for residents of, and visitors to, Doncaster. We will also use your contact details to send you news relating to the Voluntary Community and Faith Sector where you have consented to this. If you consent to providing your details to Voluntary Action Doncaster, they will also use the details within their own online directory.

Consent (and withdrawing consent)

The Council collects and uses information about you on the basis that you have given us your consent to do so. You may withdraw your consent and ask us not to use your information within the online directory by contacting us via the following email address: webteam@doncaster.gov.uk 

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. If you have consented to do so on the online form, we will share your information with Voluntary Action Doncaster who will also use the details in their online directory and contact you with news relating to the Voluntary Community and Faith Sector.

In certain cases we may also share your information with other individuals and organisations. For example, if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

We will keep your information while the online directory is in place, until you provide updated details or until you inform us that you do not want your details held in the directory.

The law gives you specific rights over your information. These rights are:

• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).

Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a right of access request on this page of the Council’s website.

This notice is kept under regular review to make sure it is up to date and accurate.

The Council is required by law to have a DPO. The DPO has a number of duties, including:

• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).

The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk 

If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO).

The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:

Website: www.ico.org.uk

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.