Granicus GovDelivery Resident Email Communications - Privacy Notice

For the processing to which this notice relates to be carried out we use the following information:

• personal information – such as: your name, address (village you reside in), age group

We collect your information from you directly by asking you to complete a sign up form if you’d like to join our email mailing list.

Your information might be used to:

• communicate messages and information on the topics you have signed up for via email bulletins, including about the area you live if you have provided that information.

Consent (and withdrawing consent)

The City of Doncaster Council collects and uses information about you on the basis that you have given us your consent to do so. You may withdraw your consent and ask us not to use information about you for email communications updates by removing yourself from our mailing lists via this link: Doncaster Council (govdelivery.com)

We sometimes need to share your information within the City of Doncaster Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to

In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The City of Doncaster Council will never sell your information to anyone else.

Transfers to countries other than the UK and outside of the EU

In order to provide this service the City of Doncaster Council will share your information with Granicus, an organisation based outside the United Kingdom and the European Union (EU). Granicus is based in the United States a copy of their privacy notice is available here - https://granicus.uk/privacy-policy/ 

The transfer of your information to the United States has been assessed as protected by Standard Contract Clauses.

We will keep your information for different periods of time, depending on what we are using it for. We only keep your information for as long as we need to, after which we will securely delete the information. We will keep your information for only so long as is necessary – the table below sets out typical timescales for each activity:

Activity	Time information kept for
Resident signs up for email communications updates from City of Doncaster Council	For such time as the resident unsubscribes or City of Doncaster Council no longer offers this function to residents
Resident unsubscribes from mailing lists	Information removed from database immediately

The law gives you specific rights over your information. These rights are:

• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the City of Doncaster Council does with your information (please see the ‘Complaints’ section below).

Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them. You can request information about yourself by making a subject access request on this page of the City of Doncaster Council’s website.

This notice is kept under regular review to make sure it is up to date and accurate.

The City of Doncaster Council is required by law to have a DPO. The DPO has a number of duties, including:

• monitoring the City of Doncaster Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects;
• and, co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).

The City of Doncaster Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk 

If you are unhappy with the way in which your information has been handled you should contact the City of Doncaster Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO).

The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:

Website: www.ico.org.uk

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF