Privacy Notice - InPress Orders

This Privacy Notice sets out what you need to know about how the City of Doncaster Council (the Council) will use your information for the provision of printed materials through InPress

 For information about the service please visit the following page: InPress - Doncaster Council's Printing Service

What information about you do we collect?

For the processing to which this notice relates to be carried out we use the following information:
  • Personal information (such as: your name, address, telephone number)

How do we collect information about you?

We collect your information from you directly by asking you to complete an online form, or when you telephone the InPress team and ask for an account to be set up.

How will your information be used?

Your information will be used to:
  • Maintain and manage a record of transactions.
  • Maintain comprehensive details of quotes, jobs produced and financial transaction information
  • Make recommendations for purchases based on your information
  • Internal management of the service

The Legal Basis for using your information

Information required by contract (or information required to enter into a contract)

You are required to provide us with your information to receive this service.  The consequences of not providing the information requested are that you will not be able to procure printed material through InPress DMBC.


Personal Data Activity

Legal basis - GDPR Article 6

S8 DPA (delete as appropriate)

UK Legislation

 Collecting personal information to fulfill customer orders

(1)(b) Because to do so is necessary to take steps at your request to enter into a contract for this service, or for the performance of a contract to which you are party.

 

 

Who will your information be shared with?

We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. For reporting matters we may need to share your information with:
  • Corporate Resources
We generally only share your information where doing so is necessary for reporting purposes; however, in special cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.

The Council will never sell your information to anyone else.

How long will we keep your information?

We will keep your information for different periods of time, depending on what we are using it for. We only keep your information for as long as we need to, after which we will securely delete the information.

Activity

Time information kept for

Collecting personal information to fulfill customer orders

6 years plus the current financial year

Your rights

The law gives you specific rights over your information. These rights are:
  • to be informed of our use of information about you;
  • of access to information about you;
  • rectify information about you that is inaccurate;
  • to have your information erased (the ‘right to be forgotten’);
  • to restrict how we use information about you;
  • to move your information to a new service provider;
  • to object to how we use information about you;
  • not to have decisions made about you on the basis of automated decision making;
  • to object to direct marketing; and,
  • to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Subject Rights Procedure on our website, as is how to make a request under one or more of them.

You can access information about yourself by making a subject access request on this page of the Council’s website.

Changes to this privacy notice

This notice is kept under regular review to make sure it is up to date and accurate.

Data Protection Officer (DPO)

The Council is required by law to have a DPO. The DPO has a number of duties, including:
  • monitoring the Council's compliance with data protection law
  • providing expert advice and guidance on data protection
  • acting as the point of contact for data subjects; and,
  • co-operating and consulting with the Information Commissioner's Office (see 'Complaints' below).
The Council's Data Protection Officer can be contacted by email as information.governance@doncaster.gov.uk 

Complaints

If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:

Website: www.ico.org.uk

Telephone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Last updated: 04 June 2024 09:34:26

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