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Local Assistance Scheme - Privacy Notice
This Privacy Notice sets out what you need to know about how the City of Doncaster Council (the Council) will use your information to provide the Local Assistance Scheme
The Council is committed to meeting its data protection obligations and handling your information securely. You should make sure you read and understand this notice before submitting your information to us.
What information about you do we collect?
For the processing to which this notice relates to be carried out we collect the following information:
• personal information – such as: your name, address, contact details, household details, income details, date of birth and national insurance number
• Special category – Information about your health
• personal information – such as: your name, address, contact details, household details, income details, date of birth and national insurance number
• Special category – Information about your health
How do we collect information about you?
We collect your information from you directly (e.g. by asking you to complete this online form, or when you telephone our Contact Centre).
How will your information be used?
Your information will be used in conjunction with the requirements of the Local Assistance Scheme, specifically:
• To assess your application to the Local Assistance Scheme
• To correspond with you regarding your application
• To undertake checks to ensure previous assistance has not already been given, within the specific time frame set out in the terms and conditions of the scheme.
• To undertake checks for fraud purposes
• If successful your information will be shared with our partners to provide any award given
• To assess your application to the Local Assistance Scheme
• To correspond with you regarding your application
• To undertake checks to ensure previous assistance has not already been given, within the specific time frame set out in the terms and conditions of the scheme.
• To undertake checks for fraud purposes
• If successful your information will be shared with our partners to provide any award given
The Legal Basis for using your information
The table below sets out the legal basis for each of the activities that this Privacy Notice covers:
| Personal Data Activity | Legal basis - GDPR Article 6 | S8 DPA (delete as appropriate) | UK Legislation |
| To assess your application to the Local Assistance Scheme To correspond with you regarding your application If successful your information will be shared with our partners to provide any award given To undertake checks to ensure previous assistance has not already been given within the specific time frame set out in the terms and conditions of the scheme. To undertake check for fraud purposes | (1)(e) to do so is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority | (c) the exercise of a function conferred on a person by an enactment or rule of law | Local Government Act 2000 (2) Digital Economy Act 2017 (56) |
| Special Category Data Activity | Legal basis - GDPR Article 9 | DPA 2018 condition | Other considerations |
| To assess your application to the Local Assistance Scheme | (2)(b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law. | Part 1 of schedule 1 | Local Government Act 2000 (2) |
Consent (and withdrawing consent)
If you don’t qualify for the Local Assistance Scheme the Council may use your information to send it on to another scheme which may be able to help. To do this the Council relies on the legal basis that you have given us your consent to do so. If the Council feels this would apply to you we will contact you to ask for your consent. You may withdraw your consent and ask us not to use information about you for this purpose by emailing localassistancescheme@doncaster.gov.uk
Who will your information be shared with?
We sometimes need to share your information within the Council or with other organisations. We will only share your information when necessary and when the law allows us to, and we will only share the minimum information we need to. For Local Assistance Scheme matters we may need to share your information with:
• Department for Work and Pensions’
• Housing Benefit and Council Tax departments
• Family Fund Trading Limited (FFTL) – if awarded
• Suppliers(s) of the goods and services - if awarded
In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.
The Council will never sell your information to anyone else.
• Department for Work and Pensions’
• Housing Benefit and Council Tax departments
• Family Fund Trading Limited (FFTL) – if awarded
• Suppliers(s) of the goods and services - if awarded
In certain cases we may also share your information with other individuals and organisations. For example, if you make a complaint to your Councillor, or if the sharing would help with a safeguarding issue, or help prevent a crime. Sometimes, we might share your information without your knowledge.
The Council will never sell your information to anyone else.
How long will we keep your information?
We will keep your information for different periods of time, depending on what we are using it for. We only keep your information for as long as we need to, after which we will securely delete the information. We will keep your information for only so long as is necessary – the table below sets out typical timescales for each activity:
| Activity | Time information kept for |
| To assess your application to the Local Assistance Scheme
To correspond with you regarding your application
If successful your information will be shared with our partners to provide any award given
To undertake checks to ensure previous assistance has not already been given within the specific timeframe set out in the terms and conditions of the scheme.
To undertake checks for fraud purposes | 6 Years |
Your rights
The law gives you specific rights over your information. These rights are:
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them.
You can request information about yourself by making a subject access request on this page of the Council’s website.
• to be informed of our use of information about you;
• of access to information about you;
• rectify information about you that is inaccurate;
• to have your information erased (the ‘right to be forgotten’);
• to restrict how we use information about you;
• to move your information to a new service provider;
• to object to how we use information about you;
• not to have decisions made about you on the basis of automated decision making;
• to object to direct marketing; and,
• to complain about anything the Council does with your information (please see the ‘Complaints’ section below).
Some of the rights listed above apply only in certain situations, and some have a limited effect. Your rights are explained further in the Individuals’ Rights Procedure on our website, as is how to make a request under one or more of them.
You can request information about yourself by making a subject access request on this page of the Council’s website.
Changes to this privacy notice
This notice is kept under regular review to make sure it is up to date and accurate.
Data Protection Officer (DPO)
The Council is required by law to have a DPO. The DPO has a number of duties, including:
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk
• monitoring the Council’s compliance with data protection law;
• providing expert advice and guidance on data protection;
• acting as the point of contact for data subjects; and,
• co-operating and consulting with the Information Commissioner’s Office (see ‘Complaints’ below).
The Council’s Data Protection Officer can be contacted by email at information.governance@doncaster.gov.uk
Complaints
If you are unhappy with the way in which your information has been handled you should contact the Council’s Data Protection Officer so that we can try and put things right. Alternatively, and if we have been unable to resolve your complaint, you can also refer the matter to the Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights, and they can investigate and adjudicate on any data protection related concerns you raise with them. They can be contacted via the methods below:
Website: www.ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
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Last updated: 06 June 2024 13:50:11