Doncaster council has from the 1st November 2013 introduced cashless parking on all council car parks and on street pay and display.

RingGo Phone Parking Payments

What is RingGo?

RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area featuring the RingGo service, you simply contact RingGo by smartphone app, calling, SMS or on-line, and pay for your parking by phone.

RingGo is an easy to use mobile phone service which lets you pay for parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area featuring the RingGo service, contact RingGo by smartphone app, call, SMS or on-line, and pay for your parking by phone.

• you don't need a parking machine ticket
• civil enforcement officers check which vehicles are parked with RingGo via their handheld units

You can pre-register with RingGo either on the internet at www.myRingGo.co.uk/register or by using the RingGo smartphone apps (downloadable either through your handset or from the relevant store).

If you pre-register for the service you will be asked to provide:

• the number plate, colour and make of your vehicle
• your payment card details

Alternatively you can register at the same time you want to park, either by using the RingGo apps or by calling the RingGo number which is 01302 638800.

Once registered, RingGo recognises your mobile phone number and retrieves information you have previously given.  This means that when you pay you only have to provide:

• the location code where you are parked. Each area offering RingGo has its own individual four digit location number (click for details of Doncaster MBC locations)
• the length of time you want to park
• your payment card three digit security code

There are several ways to pay to park with RingGo:

Smartphone app
iPhone, Android, Windows phone and Blackberry 10 users can download a RingGo smartphone application (free of charge), through their handset or from the relevant store. The app allows you to register for the service, locates your nearest RingGo zone, lets you manage your account and allows you to pay to park directly through the app.
Click on the links below to go the relevant website:

• iPhones handsets - Apple iTunes store
• Android handsets - Google play
• Blackberry 10 handsets – Blackberry world
• Windows handsets – Windows store
• Automated phone service

Automated phone service

Call the telephone number on the signs when you want to park.  RingGo will remember you (by recognising your mobile phone number) and ask you to:

• confirm the vehicle you want to park
• confirm the location where you want to park
• say how long you want to stay, and
• provide the security code from your debit/credit card

Internet options

If you have a phone with mobile Internet access, you can use the myRingGo site to pay for your parking.  Login at www.myRingGo.co.uk/park and complete the details.  Alternatively you can use the same link from a standard pc or other internet connected device.

For more information on all of these options, please see www.myRingGo.co.uk

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

When you park your vehicle with RingGo, you generally pay a 10p convenience charge on top of the normal parking tariff charges which apply.  This parking charge will be shown on your monthly credit/debit card statement.   

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. 

If you use the RingGo “text to park” option, you will pay for the text message at your agreed operator rate.  You will also pay a 10p charge for the summary text message (which you automatically receive), providing confirmation of your parking session details.

The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 10p per message.

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo.  If you want to extend your stay, simply contact RingGo again and the service will ask you:

• how long you want to extend
• what your card security code is

The RingGo system automatically recognises that you have a parking session currently operating.

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in at www.myRingGo.co.uk.  If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park.  Just login and add your email address into the Settings menu.

Please visit www.myRingGo.co.uk/whereitworks to see all the location numbers for Doncaster MBC.

For further information, please contact us:

• email: enforcementteam@doncaster.gov.uk
• tel:01302 735041
• address: City of Doncaster Council, Enforcement team, Civic Office, Waterdale, Doncaster, DN1 3BU

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