What is this for?
To report street lighting failure. A street light that's damaged, for example, by a vehicle driving into it making it structurally or electrically unsafe is classed as urgent. For all urgent matters please telephone us on 01302 736000.
What is it going to cost?
What we need from you
The light's column number if you have it. If not, its location, and any further information that you feel is important. If you are reporting a street light that is on during the day, please allow 24 hours to pass and then report the light if it is still on.
What you should expect from us
We aim to inspect this issue within seven working days. If a fault is found with the supply it will be repaired by Northern Grid within 28 days. Any remedial works needed will be planned in line with future requirements.