Christmas Opening Hours, Useful Information and Key Contacts
Domestic Abuse
Domestic abuse, or domestic violence, includes a range of abusive behaviour (either physical, sexual, financial, psychological or emotional) between people 16 years or older, who are or were intimate partners or family members, regardless of gender.
Domestic abuse can happen to anyone; partners; ex-partners; family members; regardless of sexuality or gender orientation, race, background or upbringing.
Children and young people can also be affected by the abuse that they see and hear, and they can be harmed as part of domestic abuse between adults. Young people may also experience abuse from their own boyfriend/girlfriend.
These pages contain details of where to get help and further information about domestic abuse.
Need to talk?
For confidential advice, information and support, call the Domestic Abuse Hub on 01302 737080, email dahub@doncaster.gov.uk or complete our online self-referral form:
This service is available 9am - 4.30pm Monday - Friday (excluding bank holidays). During this time the line might be busy so please keep trying or leave a message including whether it is safe to call you back and you will be called back as soon as possible.
Domestic Abuse Hub Christmas Hours
- 24 December 9am - 2pm
- 25 December - 26 December: CLOSED
- 27 December - 9am to 4.30pm.
- 30 December - 9am to 4.30pm
- 31 December - 9am to 2pm
- 1 January CLOSED
- Open as usual from 2 January 9am - 4.30pm.
When the Domestic Abuse Hub is closed there will be support available from the following national organisations:
Men’s respect helpline 0808 801 0327
National 24/7 domestic abuse helpline 0808 2000 24
Remember, always dial 999 in an emergency. You can also report domestic abuse to South Yorkshire Police via their online reporting form - Form (reportingcrime.uk). (Not to be used in an emergency)
Domestic Abuse Self-Referral Form
The self referral form is for victims only.
If you are a professional wishing to refer someone for support with their consent please complete the practitioner referral form below.
COMPLETE THE PRACTITIONER HUB REFERRAL FORM
Alternatively, if you have already completed a DASH risk assessment you can email that directly to the domestic abuse hub at dahub@doncaster.gov.uk
- Supporting a friend, family member or colleague
- Support for people who want to change their behaviour
- Survivor zone
- Information for Professionals
More information, advice and guidance
Check the signs
Male victims
There is still a myth that domestic abuse doesn't happen to men. It does! It can happen to anyone.
There are myths about men who suffer domestic abuse, with some people thinking that it doesn't happen to men, men who are victims are not 'real men' and that the law only protects women. These myths are of course completely untrue, but it is possibly why male domestic abuse victims do not report the abuse.
LGBT+ victims of domestic abuse
There are many myths and stereotypes which minimise the experience for LGBT+ victims of abuse and make it difficult for victims to seek help.
Common myths and stereotypes are:
- Abuse doesn’t happen in same sex relationships
- Abuse in same sex relationships is not as serious as heterosexual abuse
- Abuse is more likely to be mutual
- Abuse is about size and strength - an abusive lesbian will be the more masculine one and a gay male victim will be the smaller one.
- Sexual abuse does not happen in same sex relationship – a woman cannot sexually assault another woman and a man cannot be raped,
These myths and stereotypes make it harder for professionals to feel confident to identify a perpetrator and make it difficult for LGBT+ stories of abuse to be told and heard.
Find out more here: Specialist support for LGBT+ victims of domestic abuse - City of Doncaster Council
Homelessness and housing and domestic abuse
You might feel that you have to leave your home to be free from the abuse but there could be other options. By reporting the abuse to the police it might be possible to remove the person causing the home with a Domestic Violence Protection Notice. A DVPN is an emergency non-molestation and eviction notice which can be issued by the police, when attending to a domestic abuse incident, to a perpetrator. Because the DVPN is a police-issued notice, it is effective from the time of issue, thereby giving the victim the immediate support they require in such a situation. Within 48 hours of the DVPN being served on the perpetrator, an application by police to a magistrates’ court for a Domestic Violence Protection Order (DVPO) must be heard. A DVPO can prevent the perpetrator from returning to a residence and from having contact with the victim for up to 28 days. This allows the victim a degree of breathing space to consider their options with the help of a support agency. Both the DVPN and DVPO contain a condition prohibiting the perpetrator from molesting the victim.
For more guidance visit the Government website.
There are also civil injunctions that can be put in place - see below.
If you are at risk of homelessness or need help with housing due to domestic abuse, St. Leger Home Options offer advice and support. They have two dedicated officers that work alongside the Council's Domestic Abuse Service by providing support to victims of domestic abuse that are accommodated in emergency/interim accommodation.
Each homeless application and personal housing plan is different and tailored to your needs. We can offer the below:
- Housing Advice
- Support to remain in your current accommodation
- Target hardening
- Referrals to specialist support agencies
- Financial support
- Benefits support and advice
- Housing waiting list support & possible increased banding
- Private rented accommodation support
- Accompanied viewings/ meetings
- Supported housing referrals
- Refuge referrals
To find out more about your housing options use the St. Leger 24/7 homelessness advice service tailored to your circumstances here: Advice Aid
If staying in your current home is not an option, St. Leger can help you secure a different home. You can find out more about the way a homeless service operates here: National Homelessness Advice Service
While you can join the housing register to place bids on available social housing in Doncaster, it is important you know that due to the high demand and low numbers of available properties, this can generally be a lengthy process which may not result in you securing a local authority property.
Therefore, if you approach St. Leger for assistance, you would be expected to engage with the private sector and registered providers (housing associations) to secure suitable accommodation.
St. Leger also work with a range of supported housing providers to assist you in securing housing.
Access to contact the Home Options Team
- By Phone - 01302 736000 (Monday - Friday 8:30 - 16:30) or 01302 323444 (Out of Hours)
- In Person at Civic Office, Waterdale, Doncaster, DN1 3BU (Monday - Friday 08:30 - 15:30)
- Vie Email - Housingoptionsteam@doncaster.gov.uk
- Via our website - St.Leger Homes | St.Leger Homes | Homelessness Service
There is also further information regarding homelessness on the Shelter Website - Home - Shelter England
Criminal justice system and domestic abuse
Deciding to report domestic and sexual abuse can be incredibly difficult. You might worry about being believed, what will happen next, you might be fearful of repercussions or no action being taken by authorities. Whatever you decide to do, help is available. You are not to blame and you do not deserve to be abused.
Domestic and sexual abuse services will not force you to report the abuse to the Police but they might encourage you to do so to help keep you self. They can support you whether you decide to report the abuse to the Police or not.
In some circumstances if there is a risk of serious harm to you or a child, services must report the abuse to safeguarding agencies and/or the Police and would support you through the process.
This page aims to provide you with the information you need to help make the decision about reporting abuse, and to help guide you through the process. Your guide through the criminal justice system for domestic and sexual abuse - City of Doncaster Council
Sexual abuse in relationships
Support for young people in unhealthy or abusive relationships
Honour Based Abuse
The concept of ‘honour’ is for some communities deemed to be extremely important. To compromise a family’s ‘honour’ is to bring dishonour and shame and this can have severe consequences. The punishment for bringing dishonour can be emotional abuse, physical abuse, family disownment and in some cases even murder.
In most honour-based abuse cases there are multiple perpetrators from the immediate family, sometimes the extended family and occasionally the community at large. Mothers, sisters, aunties and even grandmothers have been known to be involved in the conspiring of honour crimes.
Violence can occur when perpetrators perceive that a relative has shamed the family and/or community by breaking their honour code.
Find out more about Honour Based Abuse here: What is Honour-Based Abuse? - City of Doncaster Council
Forced Marriage
Female Genital Mutilation (cutting)
FGM is when a females genitals are deliberately altered or removed for non-medical reasons. It's also known as 'female circumcision' or 'cutting', but has many other names.
FGM is a form of child abuse. It's dangerous and a criminal offence in the UK. What is Female Genital Mutilation (FGM)? - City of Doncaster Council
Easy Read Guide
The guide has been produced by City of Doncaster Council Learning Disabilities Team, RDaSH and Healthwatch, with extensive consultation with partner agencies who are specialists in working with people with learning disabilities.
Doncaster Domestic Abuse Easy Read Document
Additional support numbers and out of hours contacts:
You can report domestic abuse anonymously to Crimestoppers Domestic abuse - You are not powerless | Crimestoppers (crimestoppers-uk.org) Tel: 0800 555 111
Outside of office hours some helpful numbers are:
- National 24 hour Domestic Abuse Helpline - 0808 2000 247
- Respect Men's Advice Line - Email support info@mensadviceline.org.uk Mon-Fri 9am-8pm, Sat & Sun 10am-12pm & 4pm-6pm
- St. Leger Homeless out of hours - 01302 737199
- Mental Health Crisis team - 0800 804 8999
- Samaritans - call free on116 123 or email jo@samaritans.org
Downloads & Resources
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