City Centre Engagement Officers

Doncaster City Centre Engagement Officers are our key front line service.

City Centre Engagement Officers provide a service to visitors, residents, businesses and retailers in the city centre.

Working to support businesses, giving assistance and advice, reporting highway defects, monitoring and enforce licenses and providing a visible presence in the city centre.

They wear distinctive red jackets and shirts that display our logo.

City centre Engagement Officers

What the Engagement Officers do

Business relations

Working with and visiting local businesses dealing with complaints, suggestions and providing advice
Welcoming new businesses to the town and acting as the first point of contact for business issues
Collating information on activities, special and regular events held by businesses in the City Centre
Monitor trends of goods and services available to the public

Making Doncaster welcoming to all

Arrange and monitor waste and litter removal
Build community spirit through social events
Facilitate and support events in the City Centre to drive footfall
Remove fly posters
Advice on graffiti removal
Report highway defects, broken street furniture and street lighting
Advise and if necessary, issue fixed penalty notices for litter and fly tipping

A Safer City Centre

Assist in preventing anti-social behaviour by offering high visibility patrols
Work in partnership with other agencies such as South Yorkshire Police
Assist in enforcement initiatives
Help to reduce anti-social behaviour, including begging and street drinking with enforcement of the City Centre Public Spaces Protection Order
Assist with stewarding city centre events
Respond to incidents and accidents

You may also be interested in finding out about our Public Spaces Protection Order

If you would like to report a crime, please refer to this Home | South Yorkshire Police