Local Offer - Appeals and Disagreements
You may disagree with something to do with your child's special educational provision, most of the time this can be sorted out by talking with the either the early years setting, school, college or local authority (LA). If the disagreement is not resolved then there are steps you can take to try and reach an agreement.
Disagreement Resolution
A Disagreement Resolution tries to resolve disagreements in a quick and informal way. The process is voluntary and has to be agreed by all parties.
When can disagreement resolution be used?
You may wish to consider Disagreement Resolution when there is a disagreement about:
- How a setting or the local authority (LA) are carrying out either their education, health and care duties for children with special educational needs (SEN)
- Provision that is being delivered by a setting
- The decision not to issue an Education, Health and Care Plan (EHCP) or amendments made to an existing EHCP
Requesting disagreement resolution
If all parties are in agreement to attend disagreement resolution then you can contact KIDS Mediation and Disagreement Resolution Service on the contact details below:
- Tel: 03330 062 835 (this is a local rate number)
- Email: senmediation@kids.org.uk
Mediation
Mediation is a voluntary process for parents/carers and young people and can be used if you cannot reach an agreement about your child's Education, Health and Care Plan (EHCP). If a parent/carer or young person decides they want to take part in mediation then the local authority must attend. The mediation is conducted by a trained and accredited mediator who is independent of the local authority.
When can mediation be used?
Mediation is available if there is a disagreement about:
- Carrying out an EHC needs assessment
- Drawing up an EHC plan following an EHC needs assessment
- Not to amending an EHC plan after an annual review
- Cease to maintain an EHC plan
- Information within the EHCP including:
- Section B - the description of your child's special educational needs
- Section F - the special educational provision set out for your child
- Section C, D, G & H - the health and social care elements
Requesting mediation
When a local authority (LA) issue a decision letter or send a final EHCP or a final amended EHCP, they must tell you about your right to appeal; this includes going to mediation. You have two months from the date on your decision letter from the LA to make a request for mediation. The mediation service used in Doncaster is KIDS Mediation and Disagreement Resolution Service. Their contact details can be found on your decision letter and we have also listed them below:
- Tel: 03330 062 835 (this is a local rate number)
- Email: senmediation@kids.org.uk
What happens after mediation?
Once you have completed mediation, you will be given a mediation certificate.
If the disagreement was resolved
If the disagreement was not resolved
Appeals to the SEND Tribunal
If an agreement cannot be reached at mediation then parents and young people can register an appeal to the First Tier Tribunal, also known as the SEND Tribunal. This is an independent first-tier tribunal who hear appeals from parents and young people against the decisions made by the LA in relation to special educational needs (SEN).
What can I appeal to the SEND Tribunal about?
Parents and young people can the appeal to the SEND tribunal if there is a disagreement about:
- Carrying out an EHC needs assessment
- Drawing up an EHC plan following an EHC needs assessment
- Not to amending an EHC plan after an annual review
- Cease to maintain an EHC plan
- Information within the EHCP including:
- Section B - the description of your child's special educational needs
- Section F - the special educational provision set out for your child
- Section C, D, G & H - the health and social care elements
More information about be found in the SEND tribunal: extended appeals guide (section 2).
Registering an appeal
You must obtain a mediation certificate before you can register an appeal with the SEND Tribunal. The mediation certificate shows that a decision was not reached. You can get obtain a mediation certificate by:
- Attending a mediation meeting
- Contacting the mediation service and letting them know you do not want to take part in mediation.
If you want to register an appeal to the SEND Tribunal that is only about the name of the setting within Section I of the EHCP then you do not need a mediation certificate to do this.
Parents/carers and young people have either:
- One month from the date of the mediation certificate to register an appeal with the SEND Tribunal or
- Two months from the date when the LA sent the notice containing an appealable decision (whichever is later).
In some cases, parents and young people will not register the appeal within the two-month limit. Where it is fair and just to do so the SEND Tribunal has the power to use its discretion to accept appeals outside the two-month time limit.
You can register an appeal by completing the appropriate form. You should:
- Complete form 35 for appeals against Section B, F, H and I
- Complete form 35a for appeals against not issuing an EHC needs assessment
There are a number of steps you will need to take to prepare the case before the hearing that will help you achieve the best possible outcome.
Video hearings at the SEND Tribunal
This short film below explains what you can expect at your SEND Tribunal video hearing. It covers how you can prepare for your hearing, what will happen on the day and how you should behave in the hearing.
Single Route of Redress – SEND Tribunal Extended Powers
In line with Schedule 2 of the Special Educational Needs and Disability Regulations 2014 all local areas in England are required to publish details in their local offers for ‘notifying parents and young people of their right to appeal a decision of the local authority to the Tribunal’. The following information on the extended powers of the SEND Tribunal, is to supplement the information that must already be published on the right to appeal a decision of the local authority, has been included below to support local authorities in fulfilling this duty.
What is the outcome of the National Trial?
The National Trial commenced from April 2018 to August 2021 testing the extended powers for the SEND Tribunal. The department commissioned an independent evaluation of the National Trial which found broadly positive evidence in support of the Tribunal’s extended powers.
Therefore, the Government has confirmed that they are continuing the extended powers of the First-tier Tribunal (SEND), sometimes referred to as the ‘SEND Tribunal’, to make non-binding recommendations about the health and social care aspects of Education, Health and Care (EHC) plans..
Previously, you have only been able to appeal the educational aspects of EHC plans. The continuation of the extended powers given to the SEND Tribunal, maintains your right to request recommendations about the health and social care needs and provision specified in EHC plans, in addition to the educational aspects, when making a SEND appeal. This gives you the opportunity to raise all your concerns about an EHC plan in one place.
It is only possible for the Tribunal to consider the health and/or social care aspects of the EHC plan where you are already making an appeal in relation to the education aspects of the EHC plan and the education aspect must remain live throughout the appeal.
What does this mean for parents and young people?
If you are unhappy with a decision not to issue an EHC plan, or with the special educational content or placement in the plan, you can make an appeal to the SEND Tribunal. You are also able to request recommendations about the health and social care content of the plan at the same time, provided there is also an education element. This will mean the Tribunal will take a more holistic, person-centred view of the needs of the child or young person.
This does not prevent you also complaining about other aspects of your disagreement through other complaint procedures. You should seek advice about the different routes available, including from your local Information Advice and Support Service (IASS).
If the SEND Tribunal makes a recommendation about health or social care elements of an EHC plan, this is non-binding. The local authority and/or health commissioner is generally expected to follow such recommendations, but they are not legally binding. Where they are not followed, the reasons for not following them must be explained and set-out in writing to you and to the Department for Education through the evaluators. If they are not followed, you can complain to the Local Government and Social Care Ombudsman (LGSCO) or Parliamentary and Health Service Ombudsman (PHSO) or seek to have the decision judicially reviewed. Further information on the roles of these bodies can be found on their websites.
When can a parent or young person request recommendations about the health and social care elements of an EHC plan?
You can request the Tribunal makes recommendations about the health and/or social care aspects of EHC plans as part of an appeal relating to:
- the description of the child/young person’s special educational needs in an EHC plan
- the special educational provision specified in an EHC plan
- the school or other educational institution named in an EHC plan
- a decision by the local authority not to issue an EHC plan
- a decision by the local authority not to carry out a re-assessment for a child/young person who has an EHC plan
- a decision by the local authority not to amend an EHC plan following a review or re-assessment
- a decision by the local authority to cease to maintain an EHC plan
What does this mean for local areas?
The SEND Tribunal extended powers places responsibility on local authority SEND teams to:
- Inform parents and young people of their new rights through decision letters and the local offer
- Provide evidence to the Tribunal from the health and social care bodies in response to any issues raised within the timeframe set by the Tribunal, seeking permission to bring additional witnesses to the hearing as necessary
It also places responsibility on health and social care commissioners to:
- Respond to any request for information and evidence within the timeframe set by the Tribunal
- Send a witness to attend the hearing as required
- Respond to the parent/young person and the LA SEND team within 5 weeks of a recommendation being made, setting out the steps they have decided to take or giving reasons why they are not going to follow the recommendation.
How can a parent or young person request a health or social care recommendation?
If you wish to appeal against a local authority decision on any of the grounds above and want to request that the Tribunal considers your concerns about the health and /or social care aspects of the EHC plan, you should follow the process for bringing an appeal to the Tribunal and tick the box on the form relating to a health and/or social care appeal. Advice on making SEND appeals to the Tribunal and the appeal form is available on the GOV.UK website and further guidance can be found in the toolkit of support.
As a parent or young person, do I have to consider mediation as part of the trial?
Before you can register an appeal with the Tribunal, you must contact a mediation adviser within two months of the LA decision you wish to appeal and consider whether mediation might be a way to resolve your disagreement with the LA. If you want to appeal only about the school or other institution named in the EHC plan you do not have to contact a mediation adviser.
You can go to mediation about the health and social care elements of an EHC plan, but this is not compulsory. You can request recommendations about health and social care issues without having to receive mediation advice or attend mediation about those issues, provided there is also an education issue about which you are appealing.
Once a mediation adviser has been contacted, or once you have taken part in mediation, you will be issued with a certificate. This will be necessary if you are still unhappy and wish to progress to an appeal with the Tribunal. An appeal to the Tribunal must usually be made within two months of the decision about which the appeal is being made or one month following the issuing of the mediation certificate, whichever is the later.
If mediation resolves the educational issues, you will not be able to appeal to the Tribunal on any health and/or social care aspects of the EHC plan. However, mediation provides an opportunity for us to resolve disagreements and it can be completed more quickly than an appeal. It does not affect your right to make an educational appeal, and some aspects of the disagreement can go to appeal even when other aspects are resolved.
Help and further information
- A guidance document on the Single Route of Redress is published as part of a toolkit of support
- Doncaster SENDIAS
- SEND Tribunal National Trial page
Information and Support
Doncaster SENDIAS Service can offer you impartial information, advice and support regarding disagreement resolutions, meditations and appeals to the SEND Tribunal. The service can help you to prepare by providing you information about the processes, assisting you with completing paperwork, attending the meetings/Tribunal with you, etc.
You can also find lots of useful information about mediation and the SEND Tribunal on the IPSEA website.
Downloads & Resources
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